Pinpoint Test S : The dual view cannot be switched.
- S1: AUDIO VIDEO HARD SWITCH CHECK
The audio screen displays when the "AUDIO VIDEO" hard switch is pressed.
Does the audio screen displays when the "AUDIO VIDEO" hard switch is pressed?
YES: Go to step 2.
NO: Refer to the hard switches do not respond diagnosis.
- S2: AUDIO SOURCE
TV or DVD is the audio source.
Does TV or DVD display?
YES: Go to step 3.
NO: Switch the audio source to TV or DVD and carry out diagnosis again.
- S3: VIDEO AND SOUND CORRECTLY DISPLAYED
Video with sound is displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is pressed.
Is video with sound displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is pressed?
YES: Operation is normal.
NO: Go to step 4.
- S4: VIDEO AND SOUND INCORRECTLY DISPLAYED
Video with sound is incorrectly displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is pressed
Is video with sound incorrectly displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is pressed?
YES: Refer to the black screen (navigation and audio screens do not display) diagnosis.
NO: Go to step 5.
- S5: VEHICLE CONFIGURATION
The following set values are present on the "Vehicle Configuration" diagnostics screen.
- HLDF = Dual view
- HLDF is fitted
- Hand of Drive is correct for vehicle being tested
Are values present on the "Vehicle Configuration" diagnostics screen.
YES: Check and install a new Touch Screen Display (TSD) as required. Refer to the new module/component installation note at top of DTC Index.
NO: Contact dealer technical support to assist in re-configuring the Car Configuration File (CCF) using the manufacturers approved diagnostic system. Clear the DTC, switch off the ignition and allow sufficient time for the infotainment relay to power down Check MOST connection at the Touch Screen Display (TSD), check the MOST devices.