Pinpoint Test D: Roof Opening Panel - Noise In Open / Tilt Position

D1: OPEN / TILT POSITION MECHANISM NOISE

NOTE: These tests are to be carried out to determine the cause of the noise in relation to the roof opening panel

NOTE: If the customer concern is related wind noise or noise during movement, refer to the symptom chart above

Confirm customer complaint, locate the noise, by operating the roof opening panel through all possible positions (slide open / slide close / tilt open / tilt close) using the roof mounted switch
Roof panel fully open position
Check for movement in the roof opening panel mechanism by manually moving the glass panel upwards / downwards

Is there up and down movement?

Yes,

GO to D2 .

No:

Contact dealer technical support

D2: DAMAGED LIFTER ARMS

Remove the glass panel REFER to: Roof Opening Panel Glass .
Carry out visual inspection of the lifter arms for cracks or damage (pieces broken)

Are the lifter arms cracked or damaged?

Yes:

Replace the lifter arms, reinstall the glass panel. Check for correct operation. (1) If correct no further action required. (2) If customer concern is still evident GO to D3 .

No:

GO to D3 .

D3: REAR SLIDER MECHANISM

Carry out a visual inspection of the rear slider mechanisms

Are the rear slider mechanisms damaged or bent?

Yes:

Install a new roof opening panel REFER to: Roof Opening Panel . Check for correct operation, If correct no further action required. If customer concern is still evident contact dealer technical support GO to D4 .

No:

GO to D4 .

D4: SLIDE PADS AND SIDE COVERS

Carry out a visual inspection of the slide pads and the side covers

Are the slide pads and the side covers damaged or bent?

Yes:

Replace the glass panel assembly REFER to: Roof Opening Panel Glass .

No:

GO to D5 .

D5: ROOF OPERATION

Reinstall the glass panel as required
Check for correct operation

Is the customer concern is still evident?

Yes:

If customer concern is still evident contact dealer technical support

No:

No further action required