Cloth Seat Staining - Cleaning Procedure (JLRTB02070NAS2)

WARNING: This page is about the LR4 Base, which is a different variant/trim than selected.

Publication date: 2021-02-26
Reference number: JLRTB02070NAS2
Supersedes refnos: JLRTB02070NAS1

CLOTH SEAT STAINING - CLEANING PROCEDURE

TECHNICAL SERVICE BULLETIN

Reference Number(s): JLRTB02070NAS2, Date of Issue: February 26, 2021

LAND ROVER:	All Models
SECTION:	501-10

NORTH AMERICA

SITUATION:

Discoloration/water staining that cannot be removed by wiping may be evident on the backrest and cushion covers of the front and/or second row seats.

CAUSE:

Incorrect cloth treatment at the manufacturer.

ACTION:

Follow the instructions below.

NOTE:

Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.

WARRANTY INFORMATION

DESCRIPTION	SRO	TIME (HOURS)	CONDITION CODE	CAUSAL PART
JLRTB02070NAS1 - Seat cleaning	99.01.43	0.4	BW	LR130406

NOTE: Normal Warranty procedures apply.

This Service Information section shows the area of the front and second row seat covers that need to be cleaned using a wet vacuum cleaner.

NOTE: Only complete the Service Instruction on the area of the seats highlighted blue in the Service Information illustrations.

Set up the wet vacuum cleaner by following manufacturer's instructions.
- Prepare a solution of upholstery cleaner and water.
  NOTE: Only use an upholstery cleaner that is compatible/recommended by the wet vacuum cleaner manufacturer.
NOTE: The following steps are to be completed for both front seats and the left and right second row seats.

Using a suitable sized wet vacuum nozzle attachment, clean the cloth areas of the backrest and cushion seat covers.
- Soak the area with upholstery cleaner and water solution using the wet vacuum nozzle attachment.
- Apply enough pressure with the nozzle attachment to depress the seat cover cloth.
- Slowly pull the nozzle attachment across the seat cover cloth, while constantly applying a jet of upholstery cleaner and water solution.
  NOTE: A minimum of 2.5 liters of upholstery cleaner and water solution must be used during the cleaning process for each seat cover.
- Repeat substeps 1- 3, making sure water has been applied to the whole area.
- Apply enough pressure, with the nozzle attachment, to depress the seat cover cloth.
- Slowly pull the nozzle attachment across the seat cover cloth, without applying a jet of upholstery cleaner and water solution, to remove as much upholstery cleaner and water solution as possible.
Using a clean cloth, remove any excess upholstery cleaner and water solution that may be evident on the interior trim surrounding the seats.
Allow the seats to dry before returning the vehicle to the customer.