Pinpoint Test F: No Audio
- F1: Audio From Third Party NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the vehicle cabin area and is connected to the vehicle via bluetooth.
Establish from Customer feedback/symptom if there is Audio from the Third Party.
Is there Audio from the Third Party?
YES: Go to step 2.
NO: Refer to the 'No Audio From Third Party' Pinpoint test. Go to step Pinpoint Test E .
- F2: Audio To Third Party
Establish from Customer feedback/symptom if there is Audio to the Third Party.
Is there Audio to the Third Party?
YES: Go to step 3.
NO: Refer to the 'No Audio To Third Party' Pinpoint test. Go to step Pinpoint Test D: No Audio To Third Party .
- F3: CD or Radio Audio
Establish from Customer feedback/symptom if there is Audio from the CD or Radio.
Is there Audio from the CD or Radio?
YES: Go to step 4.
NO: Suspect MOST ring fault, refer to electrical circuit diagrams and check/rectify MOST ring as necessary.
- F4: Telephone Handset Audio
Establish from Customer feedback/symptom if there is Audio from the telephone handset.
Is there Audio from the telephone handset?
YES: Ensure vehicle is parked. Disconnect and reconnect handset. If issue not resolved, contact your local in market support for assistance.
NO: Contact you local in market support for assistance.