Pinpoint Test B: Not Automatically Connecting
- B1: Customer Telephone in Position 1 NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth and auto connect functions are activated and the telephone handset is placed within the vehicle cabin area.
Carry out checks to determine if the Customer telephone is in position 1 in the Bluetooth Module device list.
Is the Customer telephone in position 1?
YES: Go to step 2.
NO: Advise Customer that delays in connection will occur if telephone is not listed in position 1.
- B2: Bluetooth Connection
Carry out checks to determine if Bluetooth connection to the vehicle has been achieved.
Has Bluetooth connection to the vehicle been achieved?
YES: No further action is required for this symptom.
NO: Go to step 3.
- B3: 'No Phone Fitted' Display
Carry out checks to determine if 'Land Rover' is shown in the Customer Bluetooth telephone device display.
Is 'Land Rover' identified in the Customer Bluetooth device list?
YES: Select the device to connect then follow pairing instructions.
NO: Carry out the 'Unable to Pair' Pinpoint Test. Go to step Pinpoint Test A .