Pinpoint Test Q: Calls cannot be received or placed with Bluetooth; Bluetooth cannot connect with the vehicle.

Press the telephone button.

Is 'Telephone not connected' displayed on the screen? 

YES:  Go to step  2.

NO:  Proceed to step 7.

Check to see if the telephone handset is Bluetooth compatible.

Is the telephone handset Bluetooth compatible? 

YES:  Go to step  3.

NO:  Use a Bluetooth compatible telephone handset.

Check to see if the handset is switched 'ON'.

Is the telephone handset switched 'ON'? 

YES:  Go to step  4.

NO:  Switch handset 'ON' and re-test.

Check to see if the initial connection settings to the in-vehicle system have been performed.

Have the initial connection settings to the in-vehicle system been performed? 

YES:  Go to step  5.

NO:  Perform the initial connection settings.

Check to see if the telephone handset recognizes the in-vehicle system.

Does the telephone handset recognize the in-vehicle system? 

YES:  Go to step  6.

NO:  Re-test using a different Bluetooth compatible telephone handset. If the fault is still evident, suspect the telephone module. Refer to the new module/component installation note at the top of this procedure.

Switch the Bluetooth telephone handset 'OFF' then back 'ON' again.

Does the telephone handset recognize the in-vehicle system? 

YES:  Operation is normal.

NO:  Suspect the telephone module. Refer to the new module/component installation note at the top of this procedure.

Check to see if the telephone is within communications range.

Is the telephone within a 10 meter range of the bluetooth telephone module? 

YES:  Go to step  8.

NO:  Move the telephone handset to within a 10 meter range of the bluetooth telephone module.

Check to see if when transmitting, the telephone handset is also receiving.

When transmitting, is the telephone handset also receiving? 

YES:  Check MOST connection at the Touch Screen Display (TSD), check the MOST devices.

NO:  Replace the telephone handset.