Inspection And Verification

NOTE: Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

NOTE: Refer to Section 100-00 General Information for window glass health and safety precautions.

Verify the customer concern.
Visually inspect for obvious mechanical faults.
VISUAL INSPECTION

Mechanical

Physical damage to the windshield
If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
If the cause is not visually evident, verify the symptom and refer to the Symptom Chart.